Privacy Policy

Last updated: 18.05.2026

PRIVACY POLICY

Last Updated: 18 May 2026

Welcome to Gamebound.io. This Privacy Policy explains how Gamebound OÜ ("we," "us," "our") collects, uses, shares, and protects your personal data when you visit our website at Gamebound.io (the "Website"), create an account, or use our services.

This policy also details your privacy rights and how you can exercise them. Please read it carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Who We Are (Data Controller)

The entity responsible for your personal data is:

Company Name: Gamebound OÜ
Registration Number: 16774382
Registered Address: Sõpruse pst 220-85, Tallinn, Mustamäe linnaosa, 13416, Estonia
Contact Email: info@gamebound.io

2. Personal Data We Collect

We collect information to provide and improve our services. The types of personal data we collect are:

2.1. Information You Provide to Us

Account Information: When you create an account, we collect your email address.
Verification Information: To ensure security and prevent fraud, we may verify your location and request documentation to confirm your identity, payment method, or authorization. This may include scans of identification documents or a phone number. You must not use a VPN connection when accessing our Website.
Communications: When you contact our support team, we collect the information you provide in your correspondence.

2.2. Information We Collect Automatically

Usage Data: We automatically collect information about your interaction with our Website, including your IP address, browser type and version, pages visited, time and date of your visit, and time spent on those pages.
Device Information: We collect data about the device you use to access our services, including unique device identifiers.
Cookies and Tracking Technologies: We use cookies and similar technologies to operate and personalize your experience. For more details, see the "Cookies" section below.

3. How and Why We Use Your Personal Data

We use your personal data for the following purposes, based on a specific legal ground:

Purpose	Data Used	Legal Basis (under GDPR (EU) 2016/679)
To create and manage your account and fulfill orders	Account & Verification Information	Performance of a Contract
To prevent fraud and enhance security	Account & Verification Info, Usage Data, Device Info	Legitimate Interest, Legal Obligation
To improve our Website and Services	Usage Data, Cookies	Legitimate Interest, Consent
To communicate with you and provide support	Account Information, Communications	Performance of a Contract, Legitimate Interest
To send marketing communications and advertisements	Account Information, Cookies	Consent
To comply with legal obligations	All relevant data categories	Legal Obligation

4. How We Share Your Data

We do not sell your personal data. We only share it with trusted parties under specific circumstances:

Service Providers: We share data with third parties who perform services on our behalf, such as IT hosting, KYC (Know Your Customer) verification, and professional services (e.g., accountants, legal consultants).
Payment Processors: To process payments, we use third-party payment gateways. We do not collect or store your payment card details. This information is provided directly to our processors, who adhere to PCI-DSS standards for secure data handling.
AI Service Partners: To offer AI-based features like chatbots or automated verification, we may share relevant data with trusted AI model providers under strict confidentiality terms.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the business assets.
Legal Requirements: We may disclose your data if required by law or in response to valid requests by public authorities (e.g., a court or government agency) or to enforce our Terms and Conditions.

5. Cookies Policy

We use cookies and similar technologies (“Cookies”) on the Website to support the operation, security, and functionality of the Website and Services, improve user experience, analyse Website traffic, prevent fraudulent activity, and better understand how users interact with our Services.

Cookies are small text files stored on your device when you access or use the Website. Certain Cookies are necessary for account authentication, security verification, payment processing, fraud prevention, session management, and maintaining the proper functionality of the Website and Services.

Some Cookies help us remember user preferences, improve Website performance, analyse Website usage, and enhance the overall user experience across visits.

Certain Cookies may be placed by third-party providers, including analytics, payment, fraud prevention, security, infrastructure, or technical service providers. Such third parties may process information in accordance with their own privacy policies and applicable data protection laws.

Depending on their purpose, the Website may use different categories of Cookies, including Necessary Cookies, Functional Cookies, Analytics Cookies, and Advertising Cookies.

5.2. Types of Cookies We Use

Category	Description
Necessary Cookies	These Cookies are essential for the operation, security, authentication, payment processing, fraud prevention, and core functionality of the Website and Services.
Functional Cookies	These Cookies help remember user preferences, settings, and certain functionality choices in order to improve the user experience.
Analytics Cookies	These Cookies help us analyse Website traffic, understand user interaction with the Website and Services, and improve Website performance and functionality.
Advertising Cookies	These Cookies may be used to support advertising-related activities, measure campaign effectiveness, and limit repetitive advertisements, where applicable and subject to user consent.

5.3. Cookie Duration and Storage

Session Cookies — These Cookies only remain on your device during your browsing session and automatically expire once you close your browser.

Persistent Cookies — These Cookies remain stored on your device after your browsing session has ended and may be used to remember user preferences, maintain Website functionality and security, analyse Website usage, and improve user experience across future visits. Depending on their purpose and functionality, Persistent Cookies may remain stored on your device for periods of up to 24 months, unless deleted earlier through your browser or device settings.

5.4. Managing Cookies

You may accept, reject, or manage certain categories of Cookies through the Cookie banner or Cookie settings available on the Website.

You may also control, restrict, or disable Cookies through your browser or device settings at any time. Please note that disabling certain Cookies may affect the availability, functionality, security, or performance of certain parts of the Website or Services.

Where required by applicable law, non-essential Cookies will only be used based on your consent. You may withdraw or modify your Cookie preferences at any time.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected.

Account Data: Stored for the duration your account is active and for up to 3 years thereafter for legal and compliance reasons.
Analytics Data: Retained for up to 1 year.
Communication Data: Stored for up to 1 month to improve service quality.

We may retain data for longer periods if required by law or to resolve legal disputes.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). We ensure such transfers are lawful by using protective measures approved by the European Commission, such as Standard Contractual Clauses, to guarantee your data receives an equivalent level of protection.

8. Automated Decision-Making (ADM) and AI

We use ADM and AI for fraud prevention, service recommendations, and to power support functions like our chatbot. These systems may block access if fraudulent behavior is detected. If you believe a decision was made in error or wish to speak with a human agent, please contact our support team.

9. Your Privacy Rights

You have the following rights regarding your personal data under GDPR (EU) 2016/679:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate personal data.
Right to Erasure ("Right to be Forgotten"): Request the deletion of your personal data.
Right to Restrict Processing: Request a limitation on how we use your data.
Right to Data Portability: Request your data in a machine-readable format.
Right to Object: Object to the processing of your data for certain purposes.
Right to Withdraw Consent: Withdraw your consent at any time for processing based on consent.
Right to Lodge a Complaint: You have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).

To exercise any of these rights, please contact us at info@gamebound.io

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised version on this page. We encourage you to review this policy periodically to stay informed.